FAQ

How do I care for my new Deer Dream pieces?

Deer Dream pieces are made mostly using gold and pewter plated components that are lead free, made in the USA. Plated jewelry is not recommended for use in water or while working out. It does not like moisture! Lotions and heavy perfumes can also speed up wear and tear (on any jewelry but especially with plated). I understand that plated jewelry is not for everyone so please read product descriptions carefully before purchase!

How long does shipping take? 

Items are ready to ship! I generally get items out in the mail in 1-3 business days. I ship items USPS Ground Advantage which takes 2-5 days for delivery. Please double check your shipping address prior to purchasing, I'm not responsible for incorrect or incomplete shipping address issues. This can delay delivery and prolong the shipping process. 

What is your return policy?

All items are final sale. Please carefully read product descriptions and check measurements before purchasing. I'm happy to replace defective or broken items if they arrive to you that way, just reach out to me!

How can I contact customer service?

You can reach me by filling out the contact page here on my website or shoot me a message on Instagram - @deerdreamjewelry .

Where can I shop Deer Dream in person?

If you are local to the Austin, TX area, I am at local markets monthly. Please check out my Instagram to find out where I'll be! I also have small collections available at Peaches Coffee and The Palm Social Collection in Dripping Springs, TX.